Sep 04, 2023

Editor's Picks / Feature Story


Welcome to Panasonic’s Emerging World of AI and Robotics Contributing to Safe, Secure, and Convenient Living

Learn about Panasonic’s developments in AI and Robotics technologies that range from a hand-held “weak” robot that forms bonds with its owner and provides companionship similar to a pet, to mobile robots that deliver medicines within a hospital and even directly to the home. Panasonic is also leveraging Artificial Intelligence to help realize a circular economy through more efficient home appliance recycling. Understanding the need for responsible application of AI potential, the company has also set up an AI ethics committee, which enforces principles that ensure safety, privacy, and human rights.

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  • Panasonic’s smart robot NICOBO, which has limited functionality and relies on humans to learn and thrive, defies traditional expectations of robot capabilities
  • Through daily life together—and via a community of NICOBO owners and a Panasonic support clinic—owners form deep emotional bonds with the robot 
  • The companionship between NICOBO and owner relieves the everyday stress of digital overload while alleviating feelings of loneliness, similar to a relationship with a housemate

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  • HOSPI, an autonomous delivery robot in use in hospitals since 2013, can make its way around the facility on its own to deliver medicines, specimens and other items wherever needed, and to display ads in places where people gather
  • Continuous expansion of HOSPI’s applications within a hospital increase utility of transport; “HOSPI Cargo” is a version with greater capacity to carry items such as containers of clinical supplies and a wide range of other medical-related items. 
  • Expansion beyond the healthcare sector is under consideration, such as for use in airports, and restaurants, and for surveillance and security applications in numerous settings

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  • The system contributes to the expansion of circular economy efforts by using robotic technology and incorporating a database that stores essential information for the dismantling process
  • Addresses global environmental concerns and contributes to responsible consumption and production through circular economy initiatives under the Panasonic GREEN IMPACT (PGI) initiative
  • Involves AI-based recognition technology that uses cameras to identify screws on outdoor units, along with robotic control technology for accurate and precise dismantling

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  • Fujisawa Sustainable Smart Town (SST), developed on the site of a former Panasonic factory, is a community focused on creating a sustainable environment and promoting continuous innovation
  • Autonomous delivery robots developed for public road travel deliver medications from a local pharmacy directly to the homes of Fujisawa SST residents, facilitating “contactless” delivery and e-commerce demands
  • Ensures safety and seamless autonomous navigation on public roads, successfully handling interactions with pedestrians, bicycles, and other vehicles to enable community-centric, technology-driven living

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  • Panasonic aims to use AI to address issues and add value to customers’ lives, focusing on technologies like real-time translation, facial recognition, walking-training robots, and autonomous-driving robots
  • Over 1,500 AI engineers are working on solutions that respond to emerging opportunities from diverse customer lifestyles, aided by product usage data via the Panasonic Digital Platform (PDP) to understand customer needs
  • “Responsible AI” addresses ethical concerns and builds trust through AI ethics governance, an AI ethics committee, quality checks, and AI ethics principles related to education and ethical risk assessment to ensure safety, privacy, and human rights

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