Cocreating Better Spaces with Customers and Transforming Notions about Bathrooms in Japan: Takuya Miyata

I’m working on the development of novel bathroom ventilation/drying systems that combine air quality and air conditioning. All my customers are industry leaders, and together they account for around 60% to 70% of the domestic market. If adopted by these manufacturers, the new products I’m developing will transform common notions about bathrooms in Japan, and so it is an incredibly rewarding project. One of my strengths is organizing and communicating my thoughts and ensuring they are acted upon. I also work hard to ensure that the value we can provide is in line with customer requests and consumer needs. At the Heating & Ventilation A/C Company, our aim is to “vitalize the future with air.” By working with our customers to create better spaces unique to Panasonic and eliminating inconveniences surrounding bathroom cleaning and summer humidity, I hope to be able to help provide better health and comfort for people in order for them to live one’s best. While it is easy to talk about ideals, it is at the gemba where obstacles appear. I will strive to overcome these obstacles by utilizing the collective wisdom of those inside and outside the company.